Privacy Policy – PhatBird.co.uk
This Privacy Policy (“Policy”) explains how PhatBird.co.uk (“the Website” or “PhatBird”) collects, uses, shares, and protects your personal information when you use our services. We are committed to respecting and protecting your privacy. Please read this Policy carefully to understand how we handle your information. By accessing or using our services, you consent to the collection and use of your information as described in this Policy.
1. Information We Collect
a. Personal Information:
– We may collect personal information, such as your name, email address, shipping address, billing information, and contact number when you place an order or create an account on the Website.
– We may also collect personal information when you communicate with us, participate in surveys or promotions, or provide feedback.
b. Automatically Collected Information:
– When you visit the Website, we automatically collect certain information about your device, browsing actions, and patterns. This may include your IP address, browser type, operating system, referring URLs, and pages visited on our Website.
c. Cookies and Similar Technologies:
– We use cookies and similar technologies to enhance your browsing experience, analyze trends, track users’ movements, and gather demographic information. You have the option to manage or disable cookies through your browser settings, but please note that this may affect the functionality of the Website.
2. Use of Information
a. We use the collected information for the following purposes:
– To process and fulfill your orders, including shipping and payment processing.
– To communicate with you regarding your orders, inquiries, or requests.
– To provide customer support and address any issues or concerns you may have.
– To personalize your experience on the Website and present relevant content and offers.
– To improve our products, services, and Website functionality.
– To conduct market research, analyze trends, and gather statistical information.
– To comply with legal obligations and enforce our Terms and Conditions.
3. Information Sharing
a. We may share your personal information with third parties in the following circumstances:
– With service providers and business partners who assist us in operating the Website and delivering our services. These parties are contractually obligated to maintain the confidentiality and security of your information.
– With shipping carriers and fulfillment centers to process and deliver your orders.
– With our payment processing partners to facilitate secure transactions.
– In response to a legal request, court order, or applicable law enforcement inquiry.
– To protect our rights, property, or safety, or the rights, property, or safety of others.
– In connection with a corporate transaction, such as a merger, acquisition, or sale of assets. In such cases, we will ensure appropriate safeguards are in place to protect your information.
4. Data Security
a. We take reasonable measures to safeguard your personal information from unauthorized access, use, or disclosure.
b. We use industry-standard security measures, including encryption and secure socket layer (SSL) technology, to protect sensitive information during transmission.
c. While we strive to protect your information, please note that no method of transmission over the internet or electronic storage is 100% secure. We cannot guarantee absolute security.
5. Third-Party Links
a. The Website may contain links to third-party websites or services that are not controlled or operated by PhatBird.
b. This Policy does not apply to the practices of those third-party websites or services. We recommend reviewing their respective privacy policies to understand how they collect, use, and share your information.
6. Children’s Privacy
a. The Website is not intended for children under the age of 16. We do not knowingly collect personal information from individuals under 16 years of age. If you are a parent or guardian and believe that your child has provided us with personal information, please contact us, and we will promptly delete such information from our records.
7. Your Rights
a. You have the right to access, update, correct, or delete your personal information in our records. If you would like to exercise any of these rights or have any inquiries regarding your information, please contact us at info@phatbird.co.uk.
8. Changes to the Privacy Policy
a. We reserve the right to update or modify this Privacy Policy at any time. Any changes will be effective upon posting the revised Policy on the Website.
b. We encourage you to review this Policy periodically to stay informed about how we collect, use, and protect your information.
9. Contact Information
If you have any questions, concerns, or requests related to this Privacy Policy, please contact us at info@phatbird.co.uk.
By using our services, you acknowledge that you have read, understood, and agreed to the terms and conditions of this Privacy Policy.
